1. Home
  2. FAQ
Help Center

Biji88 FAQ – All Answers Here

Find answers to any question about betting, payments, accounts, bonuses, and security in our Biji88 FAQ section. Get quick solutions and save time.

Register Now Enter
50+
General
FAQ
24/7
Support
Benefits
8
Various
Category
Bengali
language
Support

Biji88 FAQ – Answers to All Your Questions

Everything you need to know about Bangladesh's popular betting platform

Biji88 FAQ Welcome to the section. Here we've answered the questions our Bangladeshi members ask most. From opening an account to betting strategies, payment methods to bonus withdrawals — you'll find detailed information on all of it in this Biji88 FAQ page.

For New Members Biji88 FAQ is your most valuable resource. Many people come to an online betting platform for the first time unsure of where to begin. Our FAQ section is designed to solve exactly that problem. Every answer is written in plain language so anyone, regardless of age or background, can easily understand it.

Biji88 FAQFAQ questions are organized into several main categories: Account & Registration, Login & Security, Financial Transactions, Sports Betting, Casino & Games, Bonuses & Promotions, Mobile App, and Technical Support. Select the category your question falls under to jump straight to the relevant answer.

If Biji88 FAQIf you can't find the answer to your question, reach out to our customer support team. We're available 24 hours a day, 7 days a week. You can contact us via live chat, email, or social media.

FAQ Categories – Search Quickly

Choose a category to quickly find what you need

Account & Registration

Find answers to all your questions about creating an account, identity verification, updating your profile, and managing your account at Biji88.

Financial Transactions

This section covers everything related to deposits, withdrawals, Mobile Pay, Nagad, Rocket payments, and balance issues.

Sports Betting

Everything you need to know about betting rules, understanding odds, live betting, bet cancellation, and Sports Betting markets.

Bonuses & Promotions

Learn all about welcome bonuses, reload bonuses, cashback, free spins, and turnover requirements.

Mobile App

Solutions for all issues related to Android and iOS app downloads, installation, updates, and mobile betting.

Security & Support

Account security, password changes, reporting suspicious activity, and how to reach support.

500K+
Active Members
In Bangladesh
98%
Customer
Satisfaction Rate
<2 min.
Average Resolution Time
Time
24/7
Live Support
Benefits
Select Category

Account & Registration

To create an account on Biji88, you need an active mobile number or email address and must be at least 18 years old. Registration is completely free. On the Registration page Fill out the form and your account will be up and running in just 2–3 minutes.

No. Under Biji88's policy, each person may only open one account. If multiple accounts are detected for the same individual, they will be suspended and the balances may be forfeited. For more details, Terms & Conditionscan be found there.

Yes, KYC verification is mandatory for withdrawals. Upload a photo of your National ID or passport and verification is typically completed within 24–48 hours. Small deposits and bets are still possible without verification.

After logging in, go to "My Account" or the "Profile" section to update your name, email, mobile number, or address. Some changes may require additional verification. Contact the support team if you run into any issues.

Responsible Gaming Under our policy, you can suspend or permanently close your account at any time. Send an email to support@biji88.biz. Make sure to withdraw your balance before closing.

Login & Security

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset link will be sent to you. Click the link to set a new password. The whole process takes under 2 minutes.

Entering the wrong password multiple times will temporarily lock your account. Wait 15–30 minutes and try again. If the problem keeps occurring, contact support@biji88.biz — your identity will be verified and your account recovered promptly.

After logging in, go to "Account Settings" and navigate to the "Security" section. You'll find the two-factor authentication (2FA) option there. Once enabled, an OTP will be sent to your mobile every time you log in, significantly strengthening your account security.

Change your password immediately and email support@biji88.biz with full details. Our security team will terminate all active sessions on your account and launch an investigation. If you have suffered any losses, we will do our best to assist you.

Financial Transactions

Biji88 supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. For Bangladeshi members, Mobile Pay and Nagad are the most popular and fastest options. For more details, On the financial transactions page available.

The minimum deposit at Biji88 is just ৳300, so you can get started even on a small budget. The maximum deposit limit depends on your account level and verification status. Individual limits may also vary by payment method.

Withdrawals via Mobile Pay and Nagad are generally processed within 1–3 business days. Bank transfers may take 3–5 business days. First-time withdrawals without KYC verification may take a little longer. All withdrawals are manually reviewed for security purposes.

Payments via Mobile Pay or Nagad are usually credited within 5–10 minutes. If it takes more than 30 minutes, email support@biji88.biz with a screenshot of the payment. Including the transaction ID will help us resolve the issue faster.

Biji88 does not charge any withdrawal fees. However, your payment gateway, bank, or mobile banking service may apply a small fee depending on the method you use.

Sports Betting

On Biji88, you can bet on over 50 sports including cricket, football, tennis, basketball, volleyball, kabaddi, hockey, rugby, baseball, and eSports. On the Sports Betting page View the full list. Cricket and football are the most popular sports among Bangladeshi members.

Live betting lets you place bets in real time while a match is already in progress. Odds keep shifting after the game kicks off, and you can bet at any point during play. It's more exciting than standard pre-match betting because you can read how the game is unfolding before making your decision.

Once a bet is confirmed, it generally cannot be cancelled. However, Biji88 offers a "Cash Out" feature that lets you partially or fully settle a bet while a match is still in progress. The Cash Out option is not available on all bets or all sports.

An accumulator or parlay bet involves selecting the outcomes of multiple matches in a single wager. If all your selections are correct, the payout is much higher because each set of odds multiplies the next. However, if even one selection is wrong, you lose the entire bet.

If a match is cancelled due to rain, injury, or any other reason, the bet is generally voided and your stake is refunded. For accumulator bets, the cancelled match is removed and the remaining selections are settled as normal.

Casino & Games

Biji88 offers slots, Live Casino, blackjack, baccarat, roulette, poker, Dragon Tiger, and much more. On the Popular Games page View the full list. Every game is developed by world-class software providers.

Yes. Biji88's Live Casino lets you play in real time with actual human dealers. Dealers distribute cards via high-definition video streaming, and you can also interact with them through live chat.

Yes. All slots and casino games at Biji88 use RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Results are completely unbiased and not predetermined.

No. You can access it using your main Biji88 account — Lottery You can access the section without a separate registration. Lottery tickets can be purchased directly from your main balance.

Bonus & Promotion

Registration Once completed, your welcome bonus is automatically credited to your account on your first deposit. The bonus amount and terms may vary from time to time. Check the homepage or Promotions page for the latest offers.

To withdraw bonus funds, you must meet a specific turnover or wagering requirement — typically 5–10x the bonus amount. Once the requirement is fulfilled, the bonus balance converts to real balance and becomes available for withdrawal.

After receiving your free spins, go to the designated slot game and select the "Use Bonus" option. Any winnings from free spins are added to your bonus balance. To withdraw them, you'll need to meet the required turnover. Free spins typically expire within 7 days.

Yes. Biji88 has a referral program. When someone registers and makes a deposit using your referral link or code, you'll receive a bonus. Visit the Promotions page for current referral bonus rates and terms.

Mobile App

Biji88 App – Our Download Page directly from there. You'll find an APK file for Android and a separate link for iOS. We strongly recommend against downloading from third-party sites.

To install an APK on Android, you'll need to enable "Install from unknown sources" — go to Settings → Security → Unknown Sources and turn it on. Then tap the APK file to install. If the issue persists, on the App page View the guide.

Yes. You can log in to both the mobile app and the website using the same account. Your balance, betting history, and bonuses stay in sync across all devices — any change you make on one is reflected everywhere instantly.

If a new update is available when you open the app, you'll receive a notification automatically. Tap the update button to install the latest version. If issues persist after updating, uninstall the app and Download Page and do a fresh install.

Support & Support

You can reach us at support@biji88.biz or chat with us directly via the live chat option on the website. Our support team is available 24/7 and provides assistance in Bengali.

Send a detailed complaint to support@biji88.biz, including your account number, the date of the incident, and a description of what happened. We aim to send an initial response within 24 hours. Serious complaints are resolved within a maximum of 7 business days.

Biji88 takes responsible gaming very seriously. If you feel you may have a betting addiction or problem, Responsible Gaming Visit the page, where you'll find information on setting limits, self-exclusion, and professional support.

Biji88 keeps your personal information completely secure and never sells it to third parties. All data is protected with SSL encryption. To learn more, Privacy Policy Visit the page.
Get Started Now

Still have questions? Start Playing Now

Got everything sorted from the Biji88 FAQ? Then don't wait — register now and claim your welcome bonus. Download the mobile app and enjoy betting from anywhere.

Register for Free Download the App
বাংলা